Application
This unit describes the performance outcomes, skills and knowledge required to develop, implement and sustain effective work health and safety management practices for a floristry business. It requires the ability to establish and review systems, policies and procedures designed to ensure a safe workplace.
This unit applies to all floristry industry businesses including retail floristry shops, studio or online businesses and those that specialise in corporate or special events. It applies to senior florists who work independently and take a lead role in coordinating the day-to-day team, operational and business activities of small floristry businesses.
This unit incorporates the requirement, under state or territory Occupational Health and Safety (OHS) or Work Health and Safety (WHS) law, for businesses to take a systematic approach for managing the safety of their employees and others in the workplace.
No occupational licensing, certification or other legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes of the unit of competency. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish and maintain a framework for health, safety and security. | 1.1 Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements. 1.2 Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers. 1.3 Identify and provide adequate financial and human resources to address work health and safety management practices. 1.4 Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers. 1.5 Establish and maintain a system for work health and safety record keeping. 1.6 Establish and maintain systems to communicate work health and safety information to workers. |
2. Establish and maintain consultative arrangements for the management of health, safety and security. | 2.1 Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business. 2.2 Plan for and ensure that consultation is conducted at times designated by legislation. 2.3 Resolve issues raised through consultation. 2.4 Provide workers with accessible information on the outcomes of consultation. |
3. Establish and maintain practices for identifying hazards, and assessing and controlling risks. | 3.1 Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks. 3.2 Plan for and ensure systematic hazard identification at times designated by legislation. 3.3 Develop procedures for the ongoing identification of types of hazards designated by legislation. 3.4 Develop procedures for the assessment and control of risks associated with identified hazards. 3.5 Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures. 3.6 Take a lead role in controlling risks, including implementing interim or emergency solutions. 3.7 Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators. |
4. Establish and maintain safe systems of work. | 4.1 Develop standard operating procedures for working safely, in line with key operational functions of the floristry business. 4.2 Establish and maintain security procedures to ensure the health and safety of workers. 4.3 Establish and maintain emergency evacuation plans and procedures. |
5. Establish and maintain systems to provide workers with information, training and instruction. | 5.1 Consult with workers to develop and implement a plan for work health and safety training requirements. 5.2 Establish and implement induction systems to inform workers about organisational work health and safety practices. 5.3 Make all current work health and safety information readily accessible to workers. 5.4 Provide training in work functions and the safe use equipment required to fulfil those functions. 5.5 Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions. |
6. Evaluate organisational health, safety and security system. | 6.1 Assess and maintain ongoing compliance with work health and safety law. 6.2 Consult with workers to elicit feedback on work health and safety policies, procedures and practices. 6.3 Assess effectiveness of work health and safety management practices 6.4 Develop, implement, document and communicate improvements and changes to work health and safety system. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
develop a comprehensive written work health and safety system for a given small floristry business to include:
consultation strategy outlining chosen consultation methods and how these will be implemented
a WHS induction program and checklist
a basic training plan outlining work health and safety training requirements
WHS documents tailored to the characteristics and needs of the business:
an overarching organisational work health and safety policy
procedures
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plan
dangerous incident reports
accident and injury reports
develop these specific procedures as part of the above written system:
security
safe handling and storage of hazardous substances
safe manual handling
hazard reporting
risk assessment
reporting of dangerous incidents
reporting of accidents and injuries
reporting of notifiable incidents to work health and safety authority
three standard operating procedures for working safely, in line with key operational functions of the floristry business.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
the structure, characteristics and needs of the floristry business
objectives, components and comprehensive details of relevant state or territory work health and safety (WHS) or occupational health and safety (OHS) law to include:
actions that must be taken for legal compliance
employer responsibilities to provide a safe workplace
employer responsibilities to provide adequate facilities for the welfare or workers
employer responsibilities to provide adequate first aid arrangements
requirement to consult, designated times for consultation and acceptable consultation mechanisms
the potential to use work health and safety representatives and committees, and their roles and responsibilities
designated times for hazard identification and categories of hazards that must be identified
acceptable mechanisms for hazard identification, risk assessment and risk control including the hierarchy of controls
requirements for record keeping and acceptable record keeping mechanisms
requirement to provide information, training and instruction
worker responsibility to ensure safety of self, other workers and other people in the workplace
worker responsibility to participate in work health and safety practices
objectives, components and comprehensive details of work health and safety codes of practice developed by regulatory bodies
ramifications of failure to observe WHS or OHS law
methods of receiving updated information on WHS or OHS law and codes of practice
components of work health and safety management systems
a range of potential methods used to:
conduct consultation when developing policies and procedures
communicate work health and safety policies, procedures and safe working practices
conduct ongoing work health and safety consultation
evaluate the effectiveness of work health and safety management practices
a range of formats for and inclusions of:
policies
procedures
training plans
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plans
dangerous incident reports
accident and injury reports
work health and safety record keeping systems.
Assessment Conditions
Assessment must ensure use of:
comprehensive information about the operation of a real or simulated floristry business to determine its characteristics and needs for the development of a tailored work health and safety management system
computers, printers and general software programs used to produce system documents
the relevant state or territory WHS or OHS legislation
current plain English regulatory documents distributed by the local work health and safety government regulator
current plain English codes of practice distributed by the local work health and safety government regulator
template WHS documents:
policies
procedures
training plans
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plans
dangerous incident reports
accident and injury reports
notifiable incident reports.
Aspects of this unit can either be assessed through:
work activities within a floristry business or
project activities and simulated business scenarios provided within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:
hold a qualification or Statement of Attainment in Floristry which covers the skills and knowledge requirements in this unit of competency; and
have worked as a florist in the industry for at least three years where they have applied the skills and knowledge covered in this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed below: | |
Skill | Description |
Reading skills to: | interpret unfamiliar and highly complex materials describing regulatory requirements for work health and safety management systems. |
Writing skills to: | develop comprehensive work health and safety policies, procedures and template documents in a format and style easily understood by a full range of floristry workers. |
Oral communication skills to: | explain legal and conceptual information to a full range of floristry workers using language easily understood. |
Self-management skills to: | critically analyse the characteristics and needs of the organisation to design a tailored work health and safety system. |
Sectors
Floristry
Competency Field
Work Health and Safety